If you don’t meet the following requirements will not be able to connect you Instagram account and therefore won't be able to opt into Instagram campaigns.
Please see below for requirements and support:
1. Ensure you are using a Creator/Business Instagram account - View guide
2. Ensure you are using a Business Facebook Page, not a personal one - View guide (The page can be created just for connection purposes and not used for anything else)
3. Make sure your Creator/Business Instagram account is linked to a Facebook Page - View guide
4. Double check that all permissions are enabled in the Phyllo connection flow
5. Do not link more than 1 account/page, and make sure you connect it on Desktop and on Chrome browser as the Phyllo app works best on those browsers/devices
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